ANSWER: We highly recommend and request never charging back a credit card payment. Not only does it hurt our reputation with Stripe, but also is considered pretty poor business ethics (and in certain cases, amounts to fraud and/or theft). While our refund policy is not overly liberal, our business model attempts to keep prices marked up at a minimum in order to offer high quality services at reasonable prices. If you feel that we owe you a refund for some reason, despite our fair pricing, please respectfully explain to us why and we will see what can be done.
In the case that a customer maliciously charges back a payment in order to try and get our services for free (or out of spite) we will defend ourselves very aggressively. Firstly, any other service or website that is hosted on our network associated with your name or company may be frozen immediately and your access blocked until the chargeback is reversed and/or resolved between LittleBizzy and the related account owners(s). Secondly, we will aggressively fight any chargeback attempt with the full assistance of Stripe, providing an abundance of evidence to your bank that services were indeed rendered already and that your claim is false and/or fraudulent. Thirdly, we may opt to warn the public of your fraudulent tactics by posting to our blog our other websites in regard to your foul practices. Fourthly, in serious cases, we may opt to take legal action against you and/or your company to recoup not only the charges you “stole” from LittleBizzy but also any legal costs involved.
Nothing is as shameful and pathetic as a credit card chargeback, and we will do everything in our power to fight such instances while publicly “outing” any company that attempts such unethical behavior against us.
"After being hosted on GoDaddy for years, I didn't realize how negatively it was impacting my search traffic. Soon after moving to LittleBizzy, my homepage went from page 3 on Google to #1 world-wide for my target market, and I also reached the top 3 on Google Maps, with no additional SEO work."Juliette S.
"Before moving to LittleBizzy, whenever our news website was featured on the Drudge Report, it often slowed to a crawl or even froze up during big traffic spikes. Now, that never happens anymore, and we've been able to focus on publishing more articles instead of worrying about our web hosting."Tony H.
"The research by Amazon is definitely true, because our slow WooCommerce store was bleeding sales. After LittleBizzy stabilized our performance and moved us closer to our target customers, we saw a measurable improvement in shopping cart checkouts, esp. during holidays... much better!"Mohammed H.
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