ANSWER: We do not maintain a liberal refund policy nor do we plan to implement one at this time. This is because when services are ordered from LittleBizzy, we in turn must order services from our partners, meaning that “upstream” purchases take place at the time of ordering. By maintaining simple billing that is marked up at a bare minimum, we aim to make advanced web hosting technologies available to the “masses” by managing various services on behalf of our customers. While this is great news for our customers as far as allowing us to offer fair pricing, it also means that supporting an overly liberal refund policy is not only a financial burden but also hurts our ability to maintain a simple and fast customer experience. In other words, please be sure of the services you are ordering before you order — we are not Burger King, after all! :)
The only exceptions we make to our “no refunds” policy are the following:
"After being hosted on GoDaddy for years, I didn't realize how negatively it was impacting my search traffic. Soon after moving to LittleBizzy, my homepage went from page 3 on Google to #1 world-wide for my target market, and I also reached the top 3 on Google Maps, with no additional SEO work."Juliette S.
"Before moving to LittleBizzy, whenever our news website was featured on the Drudge Report, it often slowed to a crawl or even froze up during big traffic spikes. Now, that never happens anymore, and we've been able to focus on publishing more articles instead of worrying about our web hosting."Tony H.
"The research by Amazon is definitely true, because our slow WooCommerce store was bleeding sales. After LittleBizzy stabilized our performance and moved us closer to our target customers, we saw a measurable improvement in shopping cart checkouts, esp. during holidays... much better!"Mohammed H.
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