ANSWER: Currently, all new accounts are port 6969 for SFTP. Older accounts are gradually being transitioned to this standard port number, since originally we setup each server (account) on a custom port number (each site was different, in the beginning).
If you are having trouble connecting to SFTP (FTP) please change your port number to 6969 and try again.Last modified: 12 Mar, 2017
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