ANSWER: Originally we input any DNS records requested by our clients. However after a few years we realized that the requested records for email APIs like SendGrid or Mailgun were nearly always incorrect, which led to several follow up support questions and requests, email problems, and more website issues. For the sake of our clients and to ensure our support (and network) is functioning optimally, we now require clients to order our Mailgun or SendGrid setup service if they want these DNS records to be added to their domain in CloudFlare. This is to ensure it is done properly in a way that is compatible with our network and to ensure no errors or future issues. We also guarantee the service as long as your hosting account is active, meaning any issues with sending over the API via WordPress we will help you address.
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