Steven purposefully broke our Terms and abused our Sales ticket system to harass our team and demand that we release “free” updates to a WordPress plugin to improve his website. When we ignored his demands and recommended he become a paying Member if he needed support, he continued trash talking us.
He then still did not stop and started spamming us on Facebook demanding to know why we don’t provide free support for open source software and telling us we are losing customers “like him” for not offering free support (um… huh?…).
The sad and unsurprising part is that Steven is working for another one of those charming American Christian organizations e.g. “Christian home-school” company called Simply Charlotte Mason. Jesus, what are they teaching the kids over there? Pathetic and juvenile, you only see this stuff from Americans…
Belvidere, Illinois, USA
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